WELCOME TO
A1 ROAD SIDE ASSIST AND TOWING
Reliable, fast, and affordable towing across Melbourne’s eastern suburbs.
We handle all towing needs – from small cars to larger vehicles. Whether you’re stuck roadside, need a local tow, or long-distance transport, our team is ready 24/7.
Made a mistake at the pump? We also specialise in wrong fuel rescue. Our mobile service comes to you to safely drain and fix petrol-in-diesel or diesel-in-petrol mix-ups, so you can get moving again without costly delays.
- 24/7 towing – small cars to heavy vehicles
- Local and long-distance transport
- Mobile wrong fuel rescue service
- Friendly team and prompt response
Call A1 Road Side Assist now on 0420 469 904 – we’ll get you back on the road fast!
We will promptly deliver a replacement straight to your door free of charge, and install it on-site, getting you back on the road no time!
Our Story
The business began with a simple idea: every driver deserves fast, honest, and safe towing support. After working in the towing and roadside industry for 30 years, David saw how stressful a breakdown or accident can be — especially when drivers feel uncertain about who to trust.
Over the years, David has seen every kind of roadside situation. He still remembers moments like reaching a worried mum and her toddler in under 20 minutes during peak hour, simply because he knew a faster back route. The relief on their faces reminded him why this business needed to be built on more than just towing — it needed to be built on human care and experience.
David and his team often go the extra mile for every customer, whether it’s towing a car long distances without hassle, giving practical advice about vehicle issues, or carefully loading and securing every vehicle. Each job is treated as a personal responsibility, reflecting decades of hands-on experience on Melbourne roads.
What started as a local operation has grown into a dependable name across Melbourne, but the core values remain the same:
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Respect for every customer
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Fair pricing
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Safe, careful vehicle handling
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Quick response times
Experience – Real Moments on the Road
David and his team have handled countless breakdowns, accidents, and long-distance tows across Melbourne. Customers often remark on the quick arrival, sometimes in under 20 minutes, thanks to David’s deep knowledge of local streets and shortcuts.
There have been instances when insurance providers refused assistance or limited options — but David personally ensured vehicles reached the correct workshop safely and efficiently. Customers also appreciate the hands-on care, like double-checking straps, providing advice on vehicle issues, and making sure cars are unloaded perfectly.
About Our Founder – David Demetriou
David has spent his entire career working on Melbourne roads. As a certified tow operator with 30 years of industry experience, he understands every detail of safe towing, vehicle recovery, and roadside assistance.
His deep knowledge of Melbourne’s streets, traffic patterns, and emergency routes allows him and the team to reach customers quickly and safely. There have been countless times when customers expected long waits, only to be surprised when David turned up well ahead of schedule because he happened to be nearby or knew a shortcut.
Locals know David for his calm approach, friendly attitude, and the way he treats every vehicle as if it were his own. He double-checks straps and vehicle security, offers guidance about potential car issues, and always ensures the vehicle reaches its destination safely. Many clients who call us once become long-term customers simply because of the personal attention and care David brings to every job.
Compared to standard insurance roadside services, which can be slow or restrictive, A1 steps in without fuss, offering long-distance towing, expert advice, and peace of mind. While other providers may rush or leave hidden charges, David prioritizes transparency, reliability, and respect in every interaction.
What We Do
We provide a full range of towing and roadside assistance services across Melbourne, including:
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Car towing
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Breakdown towing
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Jump starts
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Emergency roadside help
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Motorcycle towing
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Long-distance towing
Every service reflects our commitment to safety, quick action, and respectful communication. From ensuring vehicles are carefully secured to staying at workshops until the handover is smooth, A1 demonstrates thoroughness, professionalism, and a real understanding of customers’ needs.
Why Melbourne Trusts Us
Our business isn’t just about towing — it’s about helping people. For more than 30 years, David has built strong relationships with drivers, small businesses, workshops, and communities across Melbourne.
We focus on what sets A1 apart:
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Decades on Melbourne roads with hands-on towing expertise.
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Customers feel reassured and safe knowing someone truly cares for them and their vehicle.
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Unlike insurance or generic towing services, A1 provides personal attention, fast response, and long-distance support without hidden fees.
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Reliability is proven through repeated long-term customer trust, careful handling, and knowledgeable guidance — not just transactional service.
Whether it’s completing a late-night tow for a young driver or helping someone whose insurance refused assistance, our team treats every vehicle and customer with responsibility, care, and respect. At A1 Roadside Assist & Towing, we don’t just tow cars — we build trust, provide peace of mind, and deliver a service that Melbourne drivers can rely on.
Why Melbourne Trusts Us
Our business isn’t just about towing — it’s about helping people. For more than 30 years, David has built strong relationships with drivers, small businesses, workshops, and communities across Melbourne.
We focus on what sets A1 apart:
-
Decades on Melbourne roads with hands-on towing expertise.
-
Customers feel reassured and safe knowing someone truly cares for them and their vehicle.
-
Unlike insurance or generic towing services, A1 provides personal attention, fast response, and long-distance support without hidden fees.
-
Reliability is proven through repeated long-term customer trust, careful handling, and knowledgeable guidance — not just transactional service.
Whether it’s completing a late-night tow for a young driver or helping someone whose insurance refused assistance, our team treats every vehicle and customer with responsibility, care, and respect. At A1 Roadside Assist & Towing, we don’t just tow cars — we build trust, provide peace of mind, and deliver a service that Melbourne drivers can rely on.
